Despite our best efforts our website cannot possibly hope to answer all of your questions and queries but here are a few that we get asked about frequently.
| General |
| Q. |
I haven't heard of MKK Sports before, are you a new company? |
| A. |
MKK was set up some 2 years ago but we have many years experience in the sports industry and in professional sport in particular. |
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| Q. |
Are you a UK limited company? |
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Yes, Registered Company 5249229 |
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| Q. |
Are you VAT registered? |
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Yes, VAT registration number 851 5098 21 |
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| Q. |
What is your postal address? |
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MKK Sports Ltd, Unit 5b The Mews, Watts Lane, Eastbourne, East Sussex, BN21 1NP. |
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| Products |
| Q. |
Do MKK supply Amateur clubs with the same quality fabrics as they supply to Professional clubs? |
| A. |
Yes, we do not believe in reducing our quality for anyone so you can be sure that if you buy a garment from us it will have been manufactured from exactly the same fabrics as you will see our Professional teams wearing. |
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| Q. |
What are MKK’s minimum order quantities? |
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For our bespoke Teamwear the minimum order requirement is 25 garments in any one style and 5 garments in any size ordered. I.e. If you would like a bespoke Tracksuit for your club you would need to order 25 of them and if you wanted to order sizes Small, Medium, Large and XL you would need to have a minimum of 5 in each size. |
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| Q. |
Can MKK Tour Luggage be personalised? |
| A. |
Yes, we have designed our sports luggage specifically so that one panel on every piece of luggage can be removed, printed/embroidered and replaced. |
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| Q. |
We have a current design that we would like copied, can MKK offer this service? |
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Yes, as long as design registrations and patent protection does not apply. Alternatively MKK’s in-house designers can put a ‘twist’ on your existing design to solve this problem. |
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| Q. |
We have a specific fabric that we would like our garments made from, can you do this? |
| A. |
Yes, as long as your minimum quantities are sufficient then we are able to source any fabric in any colour and include it in your Teamwear range. |
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| Price |
| Q. |
How do MKK Sports prices compare with Teamwear that I can buy off-the-peg? |
| A. |
We believe that our Teamwear prices offer a significant saving on comparable quality garments bought from other Teamwear suppliers. This is partly due to the cost of the garment itself and partly to do with the unique embroidery package that MKK offers to its customers. |
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| Q. |
How do you keep your prices so competitive? |
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We are not greedy! We try and offer the highest quality product at a fair and transparent price in order to build long-term relationships with our valued client base. |
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| Service |
| Q. |
Will you discontinue my Teamwear design when you change your range? |
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No, MKK guarantee to retain your bespoke clothing design for as long as you need it so you can be confident that you will not be left high and dry with obsolete garments. |
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| Q. |
What does Bespoke mean? |
| A. |
Bespoke means specially made to your specifications, custom-made is another popular description. Basically we will take your club/school colours and create a garment/range of garments which incorporate these colours. |
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| Q. |
Will MKK stock bespoke garments on our behalf? |
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Yes, for our contract clients MKK are happy to hold stock of garments which the customer can draw from us in small quantities and fast lead times. |
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| Q. |
My organisation want to create our own label for our Teamwear Collection, is this something that MKK can offer? |
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Yes, MKK are delighted to discuss the Own-brand concept with our clients. Where minimum order quantities are sufficient we can discuss your exact branding requirements from logos, to labels, tags, tapes and packaging all based around your corporate identity. |
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| Delivery |
| Q. |
What are the lead times for MKK clothing? |
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Because our clothing is bespoke the lead times can vary from 6-12 weeks depending upon the time of year and the activity in our factories. However stock items are typically sent out within 48 hours. |
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| Embroidery |
| Q. |
How much does embroidery of my logos cost? |
| A. |
Are you sitting down?......you need to be because at MKK Sports up to and including 3 logos are included in the cost of your bespoke garment. We believe that we are unique in this pricing structure. |
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| Q. |
How much does the set-up of my logos on garments cost? |
| A. |
MKK Sports believe that we are unique in not charging for logo set-up for bespoke garments? We want to establish a relationship with our customers and do not believe that ripping people off for unnecessary set-up costs is a very good way to start a relationship. |
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| Q. |
How many logos/prints can I have on my garment? |
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MKK will include up to and including 3 logos and/or prints in the cost of your bespoke garment. But, it is possible to have more which we will quote for accordingly. |
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| Q. |
How can I send you my logo? |
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We require all logos to be emailed to us in a Jpeg format as this enables us to offer free logo origination. MKK can also offer a logo design service where our designers will create a new logo based upon your organisations historical requirements. |
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Where can I position my embroidery? |
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You can position your embroidery wherever you choose. Normally our MKK branding is placed on the right breast but we are happy to reposition this when requested to do so by the customer. Popular logo placements include right/left breast, centre chest, back of neck, right/left sleeve but we are happy to discuss. |
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| Q. |
Do you print names and numbers on the back of the garments? |
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Unfortunately this is not a service that MKK Teamwear currently provides. However if the customer does want names on the back of garments then we can send the order to a third party on your behalf prior to delivery to you. |
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